[Customer Service / Remote] - Anywhere in U.S. / Industry-leading salary / Medical, dental & vision / 401k / MacBook provided - As a Customer Support Rep at Anagram, you will: Provide timely, accurate, and empathetic support to customers via chat and email; Understand and identify customer needs, guiding them through specific features and functionalities; Maintain and update internal knowledge bases and customer records; Collaborate cross-functionally with other teams to ensure a smooth customer experience; Share updates about new features, improvements, or processes with customers...Hiring Immediately >>