Job Details

[Customer Service / Remote] - Anywhere in U.S. / $20 per hour / Medical, dental & vision / 401k / PTO / Home office stipend / Internet reimbursement - As a Member Support Specialist you'll: Answer member emails following Virta policies and standards; Be available for live chat during business hours to answer applicant, pre-applicant, and member questions; Make phone calls to members to help solve problems and troubleshoot issues; Properly escalate member concerns to appropriate teams; Meet internal success metrics for quality assurance, response times, productivity goals, and accuracy...Hiring Fast >>