[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist you'll: Handle questions, comments and complaints regarding Spear products and services in a timely and accurate way, via phone, email or chat; Ensure timely and accurate resolution process and display customer centric focus; Escalate when needed to appropriate person or department; Maintain and update internal and external facing Knowledge databases; Gather customer feedback and share with management...Hiring Fast >>